Who we are
This Privacy Policy applies to the website of Tau Africa, a geotechnical and diamond core drilling contractor based in Pretoria, South Africa. Our website address is https://tauafricageodrilling.com.
If you have any questions about this policy or how we handle your personal information, you can contact us at tauafricadrilling.info@gmail.com or +27 82 924 8381.
What personal information we collect
When you submit a quote request through our website, we collect the information you provide in that form, which may include:
- Company name
- Your name
- Email address
- Phone number
- Project type and service needed
- Site location
- Project details and timeline
We also use website analytics tools (such as Google Analytics) to understand general visitor traffic and site usage. This may involve standard technical data such as your IP address, browser type, device type, and pages visited. This data is aggregated and is not used to personally identify you.
If you contact us via WhatsApp using the link on our site, that conversation is subject to WhatsApp’s own privacy policy in addition to this one.
Why we collect this information
We collect and use your personal information solely to:
- Respond to your quote request or enquiry
- Understand your project requirements so we can provide an accurate quote
- Communicate with you about your project, either by email, phone, or WhatsApp
- Improve our website based on general usage patterns
We do not use your information for unrelated marketing purposes, and we do not sell your personal information to any third party.
How we protect and share your information
Your information is only accessible to Tau Africa staff who need it to respond to your enquiry or deliver a project. We do not share your personal information with third parties, except where required by law, or where necessary to provide a service you have requested (for example, a subcontractor directly involved in delivering your project).
We take reasonable technical and organisational measures to protect your information against loss, unauthorised access, or disclosure.
How long we keep your information
We retain quote request and project enquiry information for as long as reasonably necessary to respond to your enquiry, deliver any related project, and meet our legal and accounting obligations. If you ask us to delete your information and we are not required to retain it for a legitimate business or legal reason, we will do so.
Your rights
Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to:
- Ask us what personal information we hold about you
- Ask us to correct any inaccurate information
- Ask us to delete your personal information, where we are not legally required to keep it
- Object to how we are using your information
- Lodge a complaint with the Information Regulator of South Africa if you believe your information has been mishandled
To exercise any of these rights, contact us at tauafricadrilling.info@gmail.com.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The current version will always be available on this page.
Last updated: August 2026